This page (“Privacy Policy” or “Policy”) provides our policies and procedures for collecting, using, and disclosing your information and outlines the security measures we’ve put in place to protect the information that you store using Launching Flow LLC ("Launching Flow LLC") services, including the services made available through this website and any other software or services offered by Launching Flow LLC in connection with such services (the “Services”). By using these Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information described in this Privacy Policy.
What Information Does Launching Flow LLC Collect and Store?
Personal Information
When expressing an interest in obtaining additional information about the Services or registering to use the Services, Launching Flow LLC may require you to provide personal contact information such as your name, company name, address, phone number, and email address (“Personal Contact Information”).
When purchasing the Services, Launching Flow LLC may also require billing information such as billing name and address and payment information (“Billing Information”).
Data, Diagnostic & Login Information
Using Launching Flow LLC’s Services, you may be able to create, upload, store, and share information such as company descriptions, email addresses, logos, photos, custom emails, user email IDs, and related content (“Data”). This information may be stored and maintained through Launching Flow LLC’s systems and service providers.
If you experience technical issues while using the Services, Launching Flow LLC may request permission to collect technical diagnostic information related to the issue (“Diagnostic Information”). This may include browser type, operating system information, device information, and related technical data.
Additionally, certain login information may be stored locally on your device using cookies or similar technologies in order to streamline the login process (“Login Information”).
Analytics Information
As you navigate Launching Flow LLC’s website and use our Services, Launching Flow LLC may collect information through commonly used technologies such as cookies, pixels, and web beacons (“Website Navigational Information”).
Website Navigational Information may include browser type, browser language, Internet Protocol (“IP”) address, pages viewed, links clicked, and interactions with our website and Services. Collectively, this information is referred to as “Analytics Information.”
Third-party vendors, including Google, may use cookies to serve ads based on a user's prior visits to this website or other websites.
Google's use of advertising cookies enables it and its partners to serve ads to users based on their visit to this website and/or other sites on the Internet.
Users may opt out of personalized advertising by visiting Google Ads Settings or by visiting www.aboutads.info.
Geo-Location Information
Launching Flow LLC does not currently collect real-time geo-location information while using the Services. If this changes in the future, we will request your permission before collecting such information where required by law.
What Does Launching Flow LLC Do With the Information It Collects?
Launching Flow LLC uses the information it collects in the following ways:
Personal Contact Information
We use this information primarily to administer our Services, communicate with you, provide support, and send updates or service-related announcements. We may also use certain information for marketing purposes where permitted by law.
Billing Information
Launching Flow LLC does not directly store full payment card information on its servers. Payment processing may be handled through trusted third-party payment providers such as Stripe.
Data, Diagnostic Information and Login Information
We use this information solely for the purpose of operating, maintaining, securing, and improving our Services.
Analytics Information
Launching Flow LLC may use Analytics Information in conjunction with analytics services such as Google Analytics to monitor and analyze usage of the Services, improve functionality and user experience, and maintain the security and performance of the Services.
Sharing & Disclosure of Private Information:
Third Party Applications and Your Use
Launching Flow LLC may provide users with the ability to integrate with third-party platforms such as Facebook, LinkedIn, and X (formerly Twitter). Use of these integrations is at the user’s discretion. Launching Flow LLC is not responsible for how third-party platforms use or process user information.
Marketing and Publicity
You agree to permit Launching Flow LLC to identify you as a customer and to use your business name and/or logo on Launching Flow LLC’s website and marketing materials unless otherwise agreed in writing.
Sale of Personal Information
Launching Flow LLC does not sell, rent, or trade personal information to third parties.
Service Providers and Business Partners
Launching Flow LLC may use trusted third-party service providers to help operate, analyze, improve, and support the Services, including payment processors, hosting providers, analytics providers, communication providers, CRM systems, automation platforms, and marketing providers.
These third parties may access information only as necessary to perform services on our behalf and are obligated to protect such information.
Non-Private or Non-Personal Information
We may disclose aggregated, anonymized, or otherwise non-personal information, such as general usage statistics, at our discretion.
Our Use And Disclosure of Information
Launching Flow LLC will not disclose personally identifiable information except as set forth in this Privacy Policy or as required by law.
We may disclose information:
To comply with legal obligations, court orders, or lawful requests
To investigate fraud, abuse, security incidents, or violations of our Terms and Conditions
To protect the rights, safety, and property of Launching Flow LLC, our users, or others
To authorized agents or legal representatives
In connection with a merger, acquisition, sale of assets, or business transition
We may share information with contractors and service providers who assist with services such as payment processing, analytics, customer support, communications, advertising, content delivery, or technical infrastructure. These providers are contractually obligated to protect your information.
Internal Uses of Your Personally Identifiable Information
We collect, store, and process your personally identifiable information on servers located in the United States.
We use the information we collect about you to:
Develop and deliver our services
Process transactions
Provide customer service and manage your account
Improve our products, services, and marketing
Maintain security and prevent fraud
We provide access to personally identifiable information only to those who require it for the purposes described above.
Launching Flow LLC will not sell or rent personally identifiable information to third parties.
We retain your information for as long as your account remains active or as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
If you request account deletion, we will make reasonable efforts to remove your information from active systems within a reasonable timeframe, although certain information may remain in backups or where legally required.
Changes To Privacy Policy
If we decide to make material changes to this Privacy Policy, we may notify you by email and/or post those changes on our website prior to the changes taking effect.
You are responsible for maintaining an active and deliverable email address and for reviewing this Privacy Policy periodically.
Launching Flow LLC reserves the right to modify this Privacy Policy at any time.
In the event that Launching Flow LLC undergoes a business transition such as a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction subject to this Privacy Policy.
International Privacy Rights
If you reside in the European Union (“EU”), United Kingdom, Liechtenstein, Norway, Iceland, or Switzerland, you may have additional rights regarding your personal data under applicable privacy laws, including the General Data Protection Regulation (“GDPR”).
These rights may include:
The right to access your personal data
The right to correct inaccurate data
The right to request deletion of your data
The right to object to or restrict certain processing
The right to data portability
Requests regarding these rights may be submitted to Launching Flow LLC in writing.
In addition to the principles and practices outlined above, Launching Flow LLC processes personal data lawfully, fairly, transparently, and only to the extent necessary to provide the Services.
Minnesota Consumer Data Privacy Rights
Under the Minnesota Consumer Data Privacy Act (MCDPA), Minnesota residents may have certain rights regarding their personal data.
Depending on applicable law, Minnesota residents may have the right to:
Confirm whether we process their personal data
Access personal data we collect about them
Correct inaccuracies in their personal data
Request deletion of their personal data
Obtain a copy of their personal data
Opt out of certain types of targeted advertising or data processing activities
To exercise these rights, please contact us through the information provided on this website or submit a request through our designated privacy request form.
We will respond to verified requests in accordance with applicable law.
Community
Our Services may include publicly accessible community services such as blogs, forums, comment sections, or wikis. Please be aware that any information you provide in these areas may be read, collected, and used by others who access them.
Questions, Complaints and Contacts
If you have any questions regarding this Privacy Policy, please contact us at: