Last Updated: July 27, 2026

Introduction

This Privacy Policy ("Policy") describes the policies and procedures of Launching Flow LLC ("Launching Flow," "we," "us," or "our") for collecting, using, and disclosing information in connection with the services we provide through our website and any related software, tools, or services (collectively, the "Services"). By accessing or using our Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information as described in this Policy.

Information We Collect

Personal Contact Information

When you express interest in our Services or register to use them, we may collect personal contact information such as your name, company name, mailing address, phone number, and email address ("Personal Contact Information"). When purchasing Services, we also collect financial and billing information such as billing name, billing address, and payment details ("Billing Information").

Data, Diagnostic & Login Information

Through your use of our Services, you may create, upload, store, and share information such as company descriptions, logos, photos, email addresses, and other content (collectively, "Data"). This Data is stored and maintained on our servers. If you encounter technical errors, we may request your permission to collect a crash report and related system logs ("Diagnostic Information"), which may include your operating system version, browser version, hardware information, and email address. Certain login information may also be stored in a local cookie on your device to streamline your login experience ("Login Information").

Analytics Information

As you navigate our website and use our Services, we may collect information through cookies, web beacons, and similar tracking technologies ("Analytics Information"). This includes standard browser information (browser type and language), your Internet Protocol (IP) address, and your interactions with our website (pages viewed, links clicked, session duration, etc.).

We use third-party analytics providers, including Google Analytics, to help us understand usage patterns. Third-party vendors, including Google, may also use cookies to serve ads based on your prior visits to our website or other websites. You may opt out of personalized advertising by visiting Google Ads Settings or aboutads.info.

Geo-Location Information

We do not currently collect real-time geo-location data. If we elect to do so in the future, we will request your permission beforehand and update this Policy accordingly.

How We Use Your Information

Personal Contact Information — To administer our Services, communicate with you, provide product updates and announcements, and, where permitted, for marketing purposes.

Billing Information — We do not store payment card information on our servers. All payment transactions are processed by our payment provider, Stripe (stripe.com). Please review Stripe's Privacy Policy for details on how they handle your payment data.

Data, Diagnostic & Login Information — Solely to administer, maintain, and improve our Services.

Analytics Information — To monitor and analyze usage of our Services, improve functionality and user experience, ensure technical integrity, and verify user authorization.

Sharing & Disclosure of Information

Third-Party Application Integrations

Our Services may allow you to connect or link your data with third-party platforms such as Facebook, Instagram, LinkedIn, Google, and others. Such integrations are at your discretion. Launching Flow is not responsible for how third-party platforms collect, use, or disclose your information once a connection is established. We encourage you to review the privacy policies of any third-party services you connect.

Marketing and Publicity

By using our Services, you agree to permit Launching Flow to identify you as a customer and to use your name and/or logo in our website and marketing materials, unless you opt out in writing.

Sale of Personal Information

Launching Flow does not sell, rent, or trade your personal information to any third parties for their own commercial purposes.

Service Providers and Business Partners

We may engage trusted third-party companies and individuals to support our operations, including data storage, database management, web analytics, payment processing, fraud prevention, and service improvements. These service providers are granted access to your information only as necessary to perform services on our behalf and are contractually obligated to protect your information and use it for no other purpose.

Legal Disclosures

We may disclose your information when we believe in good faith that disclosure is necessary to:

Comply with applicable law, regulation, subpoena, court order, or legal process;

Investigate, prevent, or take action regarding suspected illegal activity, fraud, or violations of our Terms of Service;

Protect the rights, safety, or property of Launching Flow, our users, or the public.

Where feasible and legally permitted, we will make reasonable efforts to notify affected users before disclosing their information in response to legal process.

Business Transfers

In the event of a merger, acquisition, asset sale, or other business transition, user information — including personal information — may be transferred as part of the transaction. Users will be notified via prominent notice on our website at least 30 days prior to any change in ownership or control of their personal information. If your information will be used in a materially different manner following a transition, you will be given a choice consistent with our notice of changes.

Agents and Legal Representatives

We may share your information with your authorized agent or legal representative, such as the holder of a power of attorney or an appointed guardian.

Public Relations and Marketing Partners

We may share aggregated or anonymized information with companies that provide public relations and marketing services to us, solely for the purpose of improving our products, services, and advertising. We do not share your personally identifiable information with such parties for their own independent marketing purposes.

Parent, Subsidiaries & Affiliates

We may share your information with our parent company, subsidiaries, or joint venture partners to coordinate services, enforce our terms, and promote trust and safety.

Non-Personal and Aggregated Information

We may freely use and disclose non-personal, aggregated, or de-identified information — such as overall usage statistics — without restriction.

Data Retention

We retain your information for as long as your account is active or as needed to provide you the Services. If you wish to close your account or request deletion of your data, please contact our team. Upon account deletion, we will remove your Data from our servers as promptly as possible; however, some information may persist temporarily in backup copies before final deletion.

Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You may configure your browser settings to refuse cookies; however, doing so may limit certain features of our Services. For more information, please see our Cookie Policy (if applicable) or contact us directly.

Community Features

Our Services may include publicly accessible features such as blogs, forums, or community spaces. Information you share in these areas may be read, collected, and used by other users. Content you post in community areas may persist after account cancellation.

Your Privacy Rights

California Residents — CCPA / CPRA

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to:

Know what personal information we collect, use, disclose, or sell;

Delete your personal information (subject to certain exceptions);

Correct inaccurate personal information;

Opt out of the sale or sharing of your personal information;

Limit the use or disclosure of your sensitive personal information;

Non-discrimination for exercising your privacy rights.

To exercise these rights, please contact us at [email protected].

Residents of Other U.S. States

Residents of Colorado, Connecticut, Virginia, Texas, and other states with applicable data privacy laws may also have rights to access, correct, delete, or opt out of certain processing of their personal data. To submit a request, contact us at [email protected].

European Economic Area (EEA), United Kingdom & Switzerland — GDPR

If you reside in the EEA, United Kingdom, Liechtenstein, Norway, Iceland, or Switzerland, you may have additional rights under the General Data Protection Regulation (GDPR) or applicable equivalent law, including:

The right to access and receive a copy of your Personal Data;

The right to rectification or erasure of your Personal Data;

The right to restrict or object to processing;

The right to data portability;

The right to withdraw consent at any time (where processing is based on consent);

The right to lodge a complaint with a supervisory authority.

Launching Flow commits to processing Personal Data lawfully, fairly, and transparently; collecting only what is necessary; and retaining data only as long as required to fulfill contractual or legal obligations.

To exercise any of these rights, please submit a written request to [email protected].

Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by email (to the primary address on your account) and/or by posting a notice on our website prior to the changes taking effect. We encourage you to review this Policy periodically. Your continued use of our Services after any changes become effective constitutes your acceptance of the revised Policy.

No amendment to this Policy will be binding unless posted to our website by a duly authorized representative of Launching Flow LLC.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Launching Flow LLC
Attn: Privacy Officer
Saint Paul, MN [55106] ← fill in
Email: [email protected]
Phone: (651) 369-8711